Nearly 70 per cent of women fear a 'gender tax' at car garages, survey shows

Eva Osborne

Nearly 70 per cent of female drivers fear being overcharged at garages because of their gender, according to a survey by its4women.

The survey also revealed that 54 per cent of women felt anxious, while 55 per cent felt patronised when visiting a garage.

While 69 per cent said they worry they may be quoted a higher price because of their gender, 61 per cent also said they have felt pressured to agree to additional repairs they did not ask for.

For some, the issue extends to how they are treated in conversations, with 62 per cent saying they have experienced situations where a mechanic has spoken to a male companion instead of them.

When asked what drives anxiety in these situations, the most common concern is cost, with 55 per cent worried about being overcharged. Others point to unnecessary work (38 per cent) and confusing technical language (25 per cent) as key factors.

Of the 400 survey respondents, 89 per cent went on to describe themselves as confident drivers.

Chief executive of its4women,Gary McClarty, said:“What we’re seeing here is a clear mismatch between confidence and experience.

"Women feel capable and informed as drivers, but too often the garage environment doesn’t reflect that. When communication feels unclear, prices feel uncertain, or interactions feel dismissive, it can undermine trust and make even routine visits feel uncomfortable.

"What’s needed is a more transparent, straightforward and respectful experience that reflects the confidence women already have.”